Most common stuff people like to ask

Am I covered for coronavirus? Can I upgrade my policy? What do I need to make a claim?

33 articles in this collection
Written by Alex Rainey and Harry Williams

What does the new FCO travel advice and "travel corridors" mean for travel insurance?

Understand what the UK Government's latest travel advice means for travel insurance.

Written by Alex Rainey
Updated over a week ago

What can I do if my flight is cancelled because of COVID-19?

Written by Alex Rainey
Updated over a week ago

What do Pluto's policies cover in relation to COVID-19?

We can still cover most things, but can't cover travel disruption or cancelled trip caused by coronavirus

Written by Alex Rainey
Updated over a week ago

Am I covered for trips in the UK?

Trips in the UK for 2 or more nights can be covered, as long as you follow the government's advice around coronavirus (Covid-19)

Written by Alex Rainey
Updated over a week ago

Does my existing travel insurance cover me for COVID-19?

If you bought a Pluto policy before the 11th March, find out how you're protected against coronavirus (COVID-19)

Written by Alex Rainey
Updated over a week ago

Do you cover car rental?

If you're renting a car, make sure you understand what Pluto can do for you

Written by Alex Rainey
Updated over a week ago

What happens if my health changes?

You should always try to tell us if your health changes e.g. you break your leg or are diagnosed with an illness

Written by Alex Rainey
Updated over a week ago

Can I change or upgrade my policy?

How to amend, edit, update or change your policy after you've bought it.

Written by Alex Rainey
Updated over a week ago

Am I covered for helping getting home (repatriation)?

All Pluto policies include cover to help you get home when you're ill, injured or worse.

Written by Alex Rainey
Updated over a week ago

What's the best policy for a long trip?

Going away for a few months? Lucky you!

Written by Alex Rainey
Updated over a week ago

How does an excess work?

Ever wondered what this strange word actually means?

Written by Alex Rainey
Updated over a week ago

What if I need emergency assistance?

We're always available 24/7 to help when there's an emergency

Written by Alex Rainey
Updated over a week ago

What can I claim for?

Understand the types of things you can claim for with Pluto

Written by Alex Rainey
Updated over a week ago

What to do if something goes wrong on holiday?

Understand what to do if it all starts to go wrong

Written by Alex Rainey
Updated over a week ago

How do I know if I can make a claim?

Not sure if you're eligible to make a claim? This is a good starting point

Written by Alex Rainey
Updated over a week ago

What do I need to make a claim?

Understand what to do next when you need to make a claim

Written by Alex Rainey
Updated over a week ago

What is trip cancellation cover?

Better understand how you're covered with Pluto if you can no longer go away or have to come home early

Written by Alex Rainey
Updated over a week ago

What is gadget cover?

Better understand gadget cover with Pluto

Written by Alex Rainey
Updated over a week ago

What is baggage cover?

Better understand your baggage and money cover with Pluto

Written by Alex Rainey
Updated over a week ago

Can I buy a family policy? Do you cover children?

Travelling with your family or with the young ones?

Written by Alex Rainey
Updated over a week ago

Is pregnancy a pre-existing condition?

Wondering whether pregnancy is considered a medical condition?

Written by Alex Rainey
Updated over a week ago

What do we mean by partner?

This is how we define a partner for our group annual policies?

Written by Alex Rainey
Updated over a week ago

What is a pre-existing medical condition?

This is how we define a pre-existing medical condition

Written by Alex Rainey
Updated this week

How do the referral codes and links work?

Written by Alex Rainey
Updated over a week ago

Can I buy cover with my partner or friends?

Wondering whether we do group cover? Or cover for you and your partner?

Written by Alex Rainey
Updated over a week ago

When should I buy travel insurance?

Written by Alex Rainey
Updated over a week ago

Do you provide cover for business trips?

Written by Alex Rainey
Updated over a week ago

How do you compare on price?

Written by Harry Williams
Updated over a week ago

Is Pluto a planet?

Wondering whether little Pluto is a planet?

Written by Alex Rainey
Updated over a week ago

Do you provide cover for winter and adventure sports?

Written by Harry Williams
Updated over a week ago

What are your cover limits?

Written by Alex Rainey
Updated over a week ago

Can anyone buy Pluto cover?

Who do cover at the moment?

Written by Harry Williams
Updated this week

Can I buy Pluto cover if I don't live in the UK? What's a UK resident?

Pluto only covers UK residents. Read more to see what that means?

Written by Alex Rainey
Updated over a week ago